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FAQs

How do I arrange a property inspection?

You can book an inspection directly through our website by selecting your preferred property and choosing an available time slot. Alternatively, contact the agent handling the listing to arrange a private viewing.

How much deposit is required when buying a property?

The standard deposit in Melbourne is usually 10% of the purchase price. However, this can vary depending on the terms negotiated between buyer and seller.

What documents do I need to apply for a rental property?

•Photo ID (e.g., passport or driver’s licence) •Proof of income (e.g., payslips or bank statements) •Rental history or references You can upload these documents through our online application system.

How do I report a maintenance issue in my rental property?

Please submit all maintenance requests through our online maintenance portal, including photos and a description of the issue. Our property management team will arrange repairs as soon as possible.

How can I end my lease early?

If you need to break your lease, you must provide written notice to your property manager. You may be required to pay a lease-break fee, cover advertising costs, and continue paying rent until a new tenant is found or until the lease end date.

What happens after I accept an offer?

Once an offer is accepted, both buyer and seller sign the contract of sale, and the buyer pays the deposit. The contract then enters a cooling-off period (if applicable) before proceeding to settlement.

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